Frequently Asked Questions

Everything you need to know about Ad-Elay.

Pick a service and an area, see the available providers with their price list, rating and portfolio, and book whoever suits you — for now or for a time window that works for you. They come to your home with their kit.

Every provider sets and publishes their own price list, so you see the price before you book and it does not change afterwards. Some providers add a fixed travel fee for your area, shown as its own line in the booking summary.

Each provider sets a duration per service, shown next to the price. Book several services together and the durations add up, and the window you reserve grows with them.

Providers are independent professionals, responsible for their own work and equipment, and are required to hold any licence or certificate the law requires. We check the certificates presented before approving them, and every treatment ends in a rating everyone can see. If something goes wrong, contact us and we will deal with it.

Go to the "Join as a provider" page and fill in a short form: who you are, your price list, the areas you serve and your working hours. Applications are reviewed within 24 hours.

The customer pays in the app at booking. The provider is paid out after the treatment is finished, less the platform commission. Earnings and payouts are visible in the dashboard.

Any medical or invasive procedure — injectables, fillers, botulinum toxin, laser treatments, or anything requiring a medical licence — is off the platform. The full list is in the Terms of Service.

We currently operate in Tel Aviv, Jerusalem, Haifa, Beer Sheva, Netanya, Rishon LeZion, Petah Tikva, Ashdod, and surrounding areas - with coverage expanding regularly.

Yes. You can cancel for free before the provider has accepted. Cancelling after acceptance may incur a small fee.